Which action conveys empathy when using active listening in establishing a therapeutic relationship?

Which action conveys empathy when using active listening in establishing a therapeutic relationship?

• A. Assume an open position
• B. Sit upright and lean back into the chair
• C. Avoid direct eye contact until the client makes it
• D. Sit next to the client

Answer: (A)

Opening your body language to be open and facing the client signals you’re approachable, accepting, and ready to listen. An open position means uncrossed arms and a torso oriented toward the person, which communicates warmth and nonjudgmental listening. This nonverbal cue helps establish trust and shows empathy, making the client feel heard and valued. Leaning back or away can create distance and convey detachment, while avoiding eye contact reduces connection and can seem disinterested. Sitting beside the client can be supportive, but facing them with an open posture strongest communicates willingness to engage and understand.

Opening your body language to be open and facing the client signals you’re approachable, accepting, and ready to listen. An open position means uncrossed arms and a torso oriented toward the person, which communicates warmth and nonjudgmental listening. This nonverbal cue helps establish trust and shows empathy, making the client feel heard and valued.

Leaning back or away can create distance and convey detachment, while avoiding eye contact reduces connection and can seem disinterested. Sitting beside the client can be supportive, but facing them with an open posture strongest communicates willingness to engage and understand.